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Privacy & Acceptable Use

PRIVACY POLICY

Thank you for visiting Good Gemz, and for shopping small! We are committed to protecting your privacy, and we have created our privacy policy so you are clear on what it all means! Note: we will update this from time to time!

By using our Services, you agree to the use, disclosure and procedures this Privacy Policy describes. You may provide information to Good Gemz in a variety of ways, including: making online or in-store purchases, participating in surveys, during events such as sweepstakes, and requesting Services or information. Please note that this Privacy Policy does not apply to third party websites ("Third Party Services"), such as, but not limited to, Facebook, Twitter, Pinterest and Instagram, that we do not own or control, even if you access them through the Services. 

WHAT INFORMATION WE COLLECT

Our primary goals in collecting information are to improve our products, as well as the experience you have on our site. The information we collect from you falls into two categories: information that relates to an identified or identifiable natural person (“Personal Information”) and information that, by itself, does not identify and cannot be used to identify a natural person (“Non-Personal Information”). This Privacy Policy includes information about both types and will tell you how we might collect and use each.

Personal Information we may collect from you includes:

  • YOUR NAME AND EMAIL ADDRESS
  • YOUR CREDIT CARD INFORMATION (ALTHOUGH WE USE A THIRD PARTY PAYMENT PROCESSOR), BILLING ADDRESS AND SHIPPING ADDRESS, AND PHONE NUMBER
  • RESPONSES TO ANY ONLINE SURVEYS RUN BY GOODGEMZ, EITHER ON OUR WEBSITE OR VIA OUR EMAIL LIST
  • CONTENT YOU PROVIDE ON INTERACTIVE FEATURES (E.G., SOCIAL MEDIA PAGES, OUR BLOG, PURCHASE REVIEWS, ETC.)

We may also collect some of the following Non-Personal Information from you:

  • THE TYPE OF BROWSER SOFTWARE YOU ARE USING
  • THE DATE AND TIME YOU ACCESS OUR SERVICES
  • THE WEBSITE ADDRESS, IF ANY, THAT LINKED YOU TO OUR SITE
  • SEARCH ENGINE SEARCH TERMS AND ADVERTISING CLICKS/ACTIONS
  • OTHER NON-PERSONALLY IDENTIFIABLE TRAFFIC DATA
  • PRODUCTS YOU PURCHASE FROM US

Depending on where you are located, Non-Personal Information may be considered “personal data” and/or “personal information” under applicable data protection laws.  

Cookies and Pixel Tags

Like many websites, we use "cookies," pixel tags, and other technologies to collect information. A cookie is a small data file that we transfer to your computer's hard disk for record-keeping purposes. We use session ID cookies to enable certain features of the Site and App, to better understand how you interact with the Site and App and to monitor aggregate usage by Chubbies Users and web traffic routing on the Site and App. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site, App and Service and then close your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site, App or all functionality of the Service.

Analytics

We may at some point in the future use Google Analytics and other service providers to collect analytics information on our Services.  For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/.  You can opt out of Google’s collection and processing of data generated by your use of the Services by going to http://tools.google.com/dlpage/gaoptout.

Phishing

Identity theft and the practice currently known as "phishing" are of great concern to us and e-commerce companies generally. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your login information, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. For more information about phishing, visit the Federal Trade Commission's website.

HOW DO WE USE THIS DATA?

Providing Services, Products and Information to our Customers including:

  • ACCOUNT INFORMATION MANAGEMENT
  • CUSTOMER SERVICE RESPONSES
  • ACCESS TO SPECIFIC FEATURES, GIFTS, PRODUCTS, AND REWARDS
  • CONTACT TO GET FEEDBACK ON YOUR EXPERIENCES WITH THE BRAND, OUR SERVICES AND OUR PRODUCTS
  • PAYMENT AND TRANSACTION PROCESSING
  • ORDER AND ACCOUNT-LEVEL COMMUNICATIONS INCLUDING EMAIL AND PUSH NOTIFICATIONS

Administrative functions, including:

  • MEASURING AND PREDICTING INTEREST IN OUR CURRENT, OR POTENTIAL, PRODUCTS AND SERVICES AND/OR DEVELOPING NEW PRODUCTS AND SERVICES FOR OUR CUSTOMERS, AS WELL AS MANAGING QUALITY OF OUR PRODUCT AND SERVICE OFFERINGS
  • IDENTITY VERIFICATION
  • DETECT AND PREVENT SECURITY INCIDENTS AND ILLEGAL OR FRAUDULENT ACTIVITIES
  • PURSUING OUR LEGITIMATE INTERESTS, SUCH AS DIRECT MARKETING, RESEARCH AND DEVELOPMENT (INCLUDING MARKETING RESEARCH), NETWORK AND INFORMATION SECURITY, AND FRAUD PREVENTION
  • ENFORCE OUR TERMS OF SERVICE AND COMPLY WITH OUR LEGAL OBLIGATIONS
  • CARRY OUT AUDITS

Marketing purposes, including:

  • SENDING PROMOTIONAL EMAILS, PUSH NOTIFICATIONS, OR OTHER COMMUNICATIONS ABOUT RELEVANT PRODUCTS OR CONTENT
  • CUSTOMIZATION OF OUR WEBSITE CONTENT TO ENHANCE OUR CUSTOMERS' SHOPPING EXPERIENCE

Consent:

  • WE MAY USE PERSONAL INFORMATION FOR OTHER PURPOSES THAT ARE CLEARLY DISCLOSED TO YOU AT THE TIME YOU PROVIDE PERSONAL INFORMATION OR WITH YOUR CONSENT.

 

SECURITY

We take reasonable administrative, physical and electronic measures designed to protect the information that we collect from or about you (including your Personal Information) from unauthorized access, use, or disclosure. When you enter sensitive information (such as credit card number) on our order forms, we encrypt that information using secure socket layer technology (SSL). Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information. 

OPTING IN OR OUT

We all receive SO many emails. And we may, at some point, use email marketing as a mechanism to generate sales. If you do not want to add to your already full inbox, please do not opt into our promotional emails.

YOUR PRIVACY RIGHTS

We will not "sell" or share your information to any other organizations. 

CHILDREN’S PRIVACY

Good Gemz does not knowingly collect Personally Identifiable Information from children under 16 years of age (or other age as required by local law). Any users under the age of 18 must have their parent’s permission to access the Services. If you learn that your child has provided us with Personal Information without your consent, you may alert us at steph@stephaniemoyer.com. If we learn that we have collected any Personal Information from children under 16 in violation of applicable law, we will promptly take steps to delete such information and terminate the child’s Account.

Good Gemz is intended for those ages 8 and over. 

ACCEPTABLE USE POLICY

This website is operated by Good Gemz. Throughout the site, the terms “we”, “us” and “our” refer to Good Gemz. Good Gemz offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. 

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION 

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

CONTACT US

If you have any questions about our privacy practices or this Privacy Policy, please contact us by sending us an email. We will address your concerns and attempt to resolve any privacy issues in a timely manner.